First, please note that you have to use our 7000 and 8000 series products, because they support RTSP protocol so that you can use 3G phones to view them. Please follow the under steps to make it work:

1. Please set up your camera on the Internet first. For how to set up the camera on the internet, please refer to Network\Q2: How can I set up my camera over Internet?
2. On camera side, please check the settings:
   1. For Single-Codec cameras ( includes IP7132 / IP7131 / IP7137 / IP7135 / PT7137 / PT7135 ), please check:
      1. Disable "RTSP authentication" in "Network" page.
         (Because most players in 3G phone do not support RTSP authentication, so you have to disable it. )
      2. Choose "Configure for mobile viewing" in "Audio and video" page.
         ( Because the 3G network bandwidth is limited, you can't use too large video size or you will get nothing on your cell phone. )
      3. Please make sure that you use "554" as your RTSP port in Network page.
         ( Because most ISP and players do not allow or support port number other than 554 to let RTSP streaming go through. )
   2. For Dual-Codec cameras ( includes IP7361 / IP7142 / IP7330 / IP8161 / IP7161 / IP7160 / IZ7151 / IP7251 / IP7154 / IP7153 / IP7130 / IP7139 / IP7138 / IP7134 / IP7133 / IP7361 / PZ71x2 / PZ71x1 / PZ7152 / PZ7151 / PZ7132 / PZ7131 / SD73x3 / SD7151 / FD7160 / FD7141 / FD7132 / FD7131 / FD7130 / IP8161 / FD8161 ), please check:
      1. Select "RTSP Streaming >> Authentication" to disable in "Network" page.
      2. Select any streaming and setup settings below:
         1. Video Settings:
            • Codec: MPEG-4
            • Frame size: 176x144
            • Maximum frame rate: 5 fps
            • Intra frame period: 1 S
            • Video quality >> Constant bit rate: 40 Kbps
         2. Audio Settings:
            • Audio type >> GSM-AMR >> GSM-AMR bit rate: 12.2 Kbps
      3. Please make sure that you use "554" as your RTSP port in Network page.
   3. On 3G phone sides,
      1. Please use the players not browser in it. ( Such as real player or any multi media players in it )
      2. Please type URL in the player: rtsp://<the public IP of your camera>/live.sdp

A Here is the 3GPP phone list:

Nokia: 3230, 6111, 6170, 6230, 6255, 6260, 6270, 6280, 6600, 6630, 6680, 7270, 7280, 7370, 7380, 7610, 8800, N70, N73, N78,N80, N81, N90, N95-8G, E51

Motorola: A780, E770, V9

Sony Ericsson: K300i, K508i, K600i, K700i, K750i, K800i, P900i, S700i, W800i, W810i, W900i, Z520i, Z800i, Z1010.

Samsung: Z508, V520

Blackberry: You can refer to the webpage to confirm your model. Please check Codec (MPEG4), Notes (Simple Profile) and RTSP Streaming (Supported)

Unfortunately, the version of Realplayer in PDA does not support to view our camera, so you can't do that.

No, because the browser in PDA and 3G phone can't download the plug-in, so you can't use them to view the video of VIVOTEK camera.

There are 3 ways:

1. The 1st way:
   • 1. You can use URL command to download the snapshot continuously. Please refer to the FAQ\Security\Q10 for the method.
2. The 2nd way:
   We have developed PDA software for viewing camera; however, it only supports to use in LAN currently. The specification is as below;
   1. Compatible with Windows PocketPC 2003 2nd Edition.
   2. Only use in LAN.
   3. Can't insert an individual camera.
   4. Only work with 7000 series cameras.
   5. Can't hear the audio of camera.
   6. Only support view the stream1 of IP7138.
3. The following steps:
   1. Save the "HandyGenie" to your HDD of PC.
   2. Unzip the file.
   3. Install ActiveSync software on your PC (You can download ActiveSync software from Microsoft web site)
   4. Use a transmission line to connect the PDA to your PC.
   5. On PC side, use ActiveSync to connect with PDA.
   6. Please double-click the "setup.exe" directly on PC side to install "HandyGenie" to PDA; or copy the "HandyGenie.CAB" to the root directory of PDA and then click it to install.
   7. After installed HandyGenie successfully, please go to Program files\Vivotek\HandyGenie, click "HandyGenie" and then it will start to search the 7000 cameras in LAN. Please note that it only shows IP and MAC address.
   8. Select the camera you want and press "Connect" button to connect.
4. The 3rd way: You can try "view commander" in your windows mobile. Here is its download link for its trial version.

1. The Safari browser of the iPhone supports to receive the Motion-JPEG stream.
2. IP7135 / IP7137 / PT7137 / PT7135 / IP7131 / IP7132 do NOT support Motion JPEG, they can not work on the Safari of iPhone.
3. The other 7000 series and 8000 series cameras support Motion JPEG, they can work on the Safari of iPhone.

The following is the steps when you want to use iPhone to view our cameras.

1. Set the video codec of the camera to MJPEG instead of MPEG4.
2. Run the Safari browser of iPhone.
3. Enter the IP address of the camera into the URL field of the Safari. ( Refer to our Application Note or Video Clip)

1. Please confirm your Blackberry support RTSP protocol, MPEG-4 simple profile, H.264 main profile ( You can refer to the url )
2. Blackberry can view our VIVOTEK 7000 and 8000 cameras.
3. Please refer to our Application Note